Self-service visitor kiosk | Offision (Global)

Definition

What is a self-service kiosk?

A self-service kiosk is a lobby screen people walk up to, to register as a visitor, check in for an appointment, or tap a card. Offision runs it as signage: a screen that plays a board. With Touch screen on, the board shows buttons the guest can press. With touch off, those buttons become a QR code, and the guest finishes registration on their own phone.

On-screen layout

One board, three zones guests read in order

On a portrait Neat Frame (9:16), Offision stacks widgets at the top, a welcome message in the middle, and visitor actions at the bottom. Touchscreens show tappable rows; non-touch displays swap the same actions for a QR code.

Neat Frame on its wedge stand running an Offision self-service board: widgets, welcome banner, visitor registration menu, and mobile QR access.

1
Time and weather widgets

Optional header widgets show the clock and local conditions so the lobby screen feels live before anyone taps.
2
Welcome hero

A branded banner greets arrivals. Copy and artwork come from your signage board in Admin.
3
Registration and QR

Invited guests check in, walk-ins register, and anyone can leave. When touch is off, the same flows move to the guest phone via QR.

More Features

What the guest gets at the screen

The room, the floor, and where they stand

Check-in shows the room, its floor, and a plan with the room lit up. Place the kiosk on the plan and the guest also sees You are here.

Buttons on a touchscreen, a QR code otherwise

A touchscreen shows self-service buttons. Without touch, the guest scans a QR code to register.

The same questions the desk would ask

Walk-ins answer the same questions as the desk. A printer at the screen can print the badge.

How It Works

From an empty lobby to a named arrival

01

Put the kiosk on the floor plan

Set the screen to landscape and turn Touch screen on. Place it on the building's floor plan. A kiosk with no location greets nobody. Visiting types and a location policy for that building have to exist first. The kiosk offers what they already produce.

02

Choose what the welcome screen shows

A screen behind the desk usually lists who has already checked in. A screen at the door usually lists who is expected. Greet can welcome every arrival in the building, or only the people who checked in at this screen.

03

The guest checks in, the host is told

An invited guest taps check-in. A walk-in uses a self-service button or scans the QR code. Wherever they are admitted, the host is told. This lobby screen is also the place that shows the guest the room they are walking to.

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iPad in landscape showing an Offision self-service board: welcome hero, date and weather widgets, visitor registration tile, and scan-to-check-in QR code.

Apple

Apple iPad

A masterpiece of simplicity, effortlessly orchestrates your smart office and resource scheduling needs.

Neat

Neat Frame

Run Offision visitor check-in on Neat Frame at reception — greet guests, capture details, and send them to their host.

Brother

Brother QL820NWB

By connecting directly to your PC, the QL-820NWB via Wired or Wireless LAN enables you to print a visitor badge in one simple step. Support Windows / iOS / Android.

Questions & answers

Questions? We've got answers.

Can a visitor check in on a room booking panel?

No. The three places that admit a visitor are the reception desk, a lobby screen or kiosk, and the visitor's own phone. A room booking panel cannot check a visitor in.

Why does the floor plan sometimes stay hidden?

The visit has to name a room that is open to visitors, and that room needs a floor and a position on the floor plan. The You are here pin appears only when the kiosk itself has been placed on the plan. If any of that is missing, the guest gets a plain confirmation. The host is still told.

Does the kiosk decide who must approve a visit?

No. Visiting types, approval, and who gets notified are set once for the building. The kiosk offers what that setup produces. It greets visitors only after it has a location on the floor plan.

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Check visitors in at the lobby screen

What is a self-service kiosk?

One board, three zones guests read in order

Time and weather widgets

Welcome hero

Registration and QR

What the guest gets at the screen

The room, the floor, and where they stand

Buttons on a touchscreen, a QR code otherwise

The same questions the desk would ask

From an empty lobby to a named arrival

Put the kiosk on the floor plan

Choose what the welcome screen shows

The guest checks in, the host is told

SELF_SERVICE_KIOSK.HARDWARE_TITLE

Apple iPad

Neat Frame

Brother QL820NWB

Questions? We've got answers.

Get started in minutes

Take the next steps toward a connected workplace

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