In Offision

Problems you recognise Floor space

Order tea with the booking, or during the meeting

Offision splits booking services (ordered with the room) from in-use services (asked mid-meeting). Set up both if people need tea either way.

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In Offision

How booking services and in-use services differ

A booking service is ordered with the room — tea for ten at the start, cleaning at the end — and can take preparation time out of the room's availability. An in-use service is asked while the meeting is running, from the panel, the app or a QR code on the table. A service exists on one side or the other. It never appears on both, so anything people want in advance and mid-meeting is set up twice.

Read in Help Center: Service

Common questions

Can people order services with a booking and during the meeting?

Yes — if you create both a booking service and an in-use service. The split is fixed when you create the service, not when somebody asks.

Illustration of a coffee cup on a saucer

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Part of a larger guide

The tea never arrives

Room service is the hospitality moment people remember. Most offices still run it on a chat thread and a shout down the corridor.

Full article ›

Put every request in one service queue

Offision puts tea, chairs and mid-meeting help in one queue with New, In progress, Finished and Rejected — an owner, not a chat thread.

Read this guide ›

Give service staff a queue in the app

Give them the Service staff permission. Offision adds a Booking service page — the full queue, with filters, attachments and a reply the requester is told about.

Read this guide ›

Finish on the panel, reply in the app

The pantry panel is for speed — four taps and it is done. Write back from the Offision app when the meeting should be told the tea is on the way.

Read this guide ›

Next step

See it against your own rooms

Walk through your estate, your booking rules and your calendar setup with our team — or start free and try it on one floor.

Book a demo Start for free

(+852) 5538 3410

Offision is a leading platform for creating connected workspaces, empowering businesses with innovative solutions for digital signage, room booking, visitor management, and more. Our mission is to streamline office workflows, enhance productivity, and foster collaboration through intuitive design and seamless integrations.

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