Problems you recognise Rooms and desks
A meeting organised from another region lands at the wrong local hour when the room's own time zone is not part of the record.
Each room sits under a building and floor in Directory with its own time zone. Bookings follow the room's location — not the organiser's laptop — so cross-region meetings land at the correct local hour on panels and calendars.
With two-way sync there is a single availability record, so the second attempt sees the first and is refused, rather than accepted and reconciled later.
When bookings live in two systems that sync loosely, people stop trusting both — and start double-booking on purpose.
Full article ›If a room can be booked in Outlook and in the workplace tool, and neither is authoritative, the two will disagree the first time someone edits a meeting.
Read this guide ›Pushing bookings out but not reading changes back means every reschedule, shortened meeting and cancellation made in Outlook silently goes missing.
Read this guide ›Exchange resource mailboxes accept invitations by their own policy, not by your booking rules, so quotas, approvals and check-in requirements never apply.
Read this guide ›Walk through your estate, your booking rules and your calendar setup with our team — or start free and try it on one floor.